Salesforce Support and Maintenance Services Salesforce Support and Maintenance Services

Stay Up & Running with 24X7 Salesforce Support

Salesforce allows customizations through built-in tools and features that make CRM administration an easy task. However, continuous maintenance and support is also critical to improve management and prevent any possible disruptions post Salesforce implementation. We are a leading Salesforce IT support and maintenance services partner aiding organizations with comprehensive assistance across Salesforce products. From troubleshooting, user support, and system evolution to data management and maintenance, our Salesforce CRM support services enable enterprises to immediately address concerns like data loss and downtime.

With a team of certified developers, analysts, and support technicians, we provide 24/7 Salesforce technical support and maintenance services. Our flexible and cost-effective SFDC support services help businesses of all types and sizes with automated, optimized, and improved processes & workflows. Aiding companies in continuous Salesforce management, implementation monitoring, and administering customizations, our Salesforce support services help companies to expedite Cloud CRM adoption with minimized business disruptions.

Salesforce Technical Support

Our Salesforce Support Services

Managed Services

To ensure that our clients unlock the true potential of unified business functions, we craft need-specific Salesforce support and maintenance services. Our Salesforce Managed services simplify the transition to the Cloud platform with across-the-board assistance to configure, develop, customize, integrate, implement, and migrate data and applications. We push organizations to scale their CRM capabilities with consistent performance, contributing to the seamless evolution of sales, marketing, and customer service processes through managed Salesforce technical support.

Remote Administrator

We let organizations save big on their Salesforce TCO by providing on-demand remote and onsite Salesforce Administrators. Having proven competencies in delivering SLA-specific Salesforce support services in the USA and worldwide, our Salesforce remote support services are strategized collaboratively with the clients maintaining their businesses processes, dynamics, and objectives. We assist organizations in effortless Salesforce enablement and administration with Salesforce onsite support services for system setup, process automation, user training, CRM customization, and Salesforce IT support.

Production Support & Administration

As a globally valued Salesforce support and maintenance services partner, we offer extensive Production Support & Administration services to help our clients in maintaining an error-free ecosystem. Aligned to the clients’ business goals, we render Salesforce support and maintenance services to serve our customers 24X7. Our Salesforce partner support services help companies with fine-tuning the system for quick adoption towards a new or more complex business requirement. Through a fully-functional Salesforce IT Service Desk, we strategize the improvement plan which maximizes the potential of existing CRM infrastructure.

User, Admin & Management Training

Our SFDC support services include Salesforce technical support training and working knowledge of the Cloud CRM for users, administrators, and management. Salesforce training services from Damco equip organizations with seamless configuration, customization, implementation, integration, and troubleshooting of diverse Salesforce platforms. Powering business with a smooth Cloud CRM adoption, our customizable training and upskilling solutions allow organizations to attain effortless management, control, and administration across unified functions.

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Why Damco?

360-degree Salesforce Services

Proven expertise in rendering end-to-end Salesforce services including Consulting, Development, Implementation, Integration, and Support.

Centre of Excellence

Dedicated Salesforce CoE constituting a team of over 30+ certified professionals having comprehensive domain proficiencies.

Salesforce Gold Partner

Salesforce consulting partner with gold competencies offering a broad array of services through a global delivery model.

Industry Expertise

Expansive expertise in driving digital transition through Salesforce services across industries including Insurance, Fintech, Retail, and more.

Extensive Service Portfolio

Comprehensive Salesforce consulting services and product customization portfolio spanned across Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, Pardot, Field Service Lightning, Einstein Analytics, and MuleSoft.

Salesforce Solutions

Hire Certified Salesforce Developers

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Success Stories

A Leading Manufacturing Company Leverages Customized Salesforce Solution To Improve Partner Operations Efficiency By 40%

A Prominent Healthcare Services Provider Maximizes Efficiency And Improves Customer Experience With Salesforce

A Leading NBFC In India Realizes 30% Revenue Growth And 50% Increase In Operational Efficiency With Customized Salesforce Solution

Frequently Asked Questions

Outsourcing Salesforce technical support and maintenance services allows organizations to leverage the expertise and experience of skilled professionals, expedite Salesforce enablement, accelerate operational efficiencies, and save big time & TCOs while focusing on their core competencies.

To attain improved operations at reduced costs, companies hire contractors for Salesforce consulting, integrations, and migration. Through Salesforce Managed services, organizations leverage the expertise of Salesforce support and maintenance services partners for maintaining and managing their Salesforce implementations efficiently.

All services can be outsourced including consulting, development, integration, implementation, migration, support, and maintenance based on your specific budget and business needs. You can easily find several companies offering Salesforce support services in USA and India to outsource Salesforce enablement.

In addition to providing Salesforce technical Support to the CRM users and management, the admin is responsible to maintain the CRM platform with updated tools and features, facilitate CRM enablement, and help to align CRM with organizational goals.