Salesforce Customization Services

Customized Salesforce Solutions for Growth-Focused Organizations

Salesforce Cloud products are highly versatile by design. Instead of simply adopting the off-the-shelf solution, organizations can customize it to suit their unique needs. Customization flattens out the user learning curve, enhances user adoption, increases the capabilities of the system, improves the level of process automation, and makes the system resilient for future integrations. Salesforce configuration allows users to modify fields, alter pre-set workflows, generate additional reports, and customize the user interface.

As a Salesforce Gold Consulting Partner, we help organizations harness the best capabilities of the Salesforce system through professional configuration and customization services. We have a dedicated team with a vast pool of expert Salesforce administrators, architects, and developers who assist organizations to keep their Salesforce setup performance-optimized, cost-efficient, and technologically lean. We, as a Salesforce customization company, have experience in diverse business processes along with extensive development expertise in Salesforce and Force.com platforms to tailor solutions per your specific needs. We are well-versed in both the front and the back-end technologies to efficiently customize and configure Salesforce solutions within the given time and budget. Be it sales, marketing, service, operations, or analytics, we can help your CRM evolve into the solution you want it to be.

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Our Salesforce Customization Services

Salesforce CRM Customization

Customization of Salesforce Apex classes, Apex triggers, Visualforce emails, third-party integrations, portals, and views as per business requirements and process goals.

Salesforce CRM Configuration

SFDC Configuration of themes and layouts, company logos, custom objects, and field levels. Professional assistance to run Apex tests, set up audit trails, and debug logs.

Custom Integrations

Implementation of third-party integrations or development of custom integrations to get on-prem and cloud applications communicate with each other. Extensive experience in MuleSoft and Boomi.

Custom Reports & Dashboards

Customization of Sales, Service, Marketing, and Analytics cloud for reporting and analysis purposes. UI/UX design, dashboard layout, report generation plugins, and self-service reporting.

App Customization

Customization of AppExchange apps to fit unique process needs or enhance capabilities for selling in the marketplace. Certified AppExchange partner for Salesforce apps.

Custom Consoles

Development and implementation of custom console components. Deep experience in canvas apps and Visualforce to simplify CRM navigation, enhance UI, and maximize user adoption.

Why Damco?

Salesforce Crest (Gold) Partner:

We Are a Crest (Gold) Consulting Partner of Salesforce with core competencies offering a broad array of services through a global delivery model.

We Understand Customer Relationship Management:

We have been delivering comprehensive, responsive on-premise and cloud CRM application support, managed services, and consulting for around 20 years. Our longstanding proficiency with the most popular commercial CRM software technologies translates well into the Salesforce landscape which includes consulting services and product customization portfolio spanned across Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Pardot, Field Service Lightning, Einstein Analytics, and MuleSoft.

We understand Your Industry:

We have strong expertise in driving digital transition through Salesforce services across 15+ industries including Insurance, Financial Services including Fintech, Retail, Manufacturing, Real Estate, Non-Profit, Professional Services, Healthcare, Logistics, Education, Technology Services and more.

Our Services Are Proven and Trusted:

Our industry standards and deep expertise have earned us the trust and loyalty of more than 80 organizations globally exclusively within our Salesforce Practice. We have built a reputation as a trusted partner that helps customers maintain, secure, and expand stable systems through periods of organizational growth, course correction, or turbulence.

But We Are More Than Just Salesforce Experts:

We understand how CRM should fit into your enterprise-wide strategic roadmap, and our practice combines deep Salesforce expertise with extensive business and process acumen. Apart from resolving system issues and recommending solutions, we co-create accelerators to achieve business objectives in ways that Salesforce-only service firms cannot match.

Success Stories

A Leading Medical Devices Manufacturer Transformed Its Marketing Campaigns To Improve Lead Generation and Conversion With Pardot Revamp

Customized Salesforce Solutions for Growth-Focused Organizations

Our Salesforce Customization Services

Why Damco?

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