Damco Salesforce Partners

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Customized Salesforce Solutions for Growth-Focused Organizations

Salesforce Cloud products are highly versatile by design. Instead of simply adopting the off-the-shelf solution, organizations can customize it to suit their unique needs. Customization flattens out the user learning curve, enhances user adoption, increases the capabilities of the system, improves the level of process automation, and makes the system resilient for future integrations. Salesforce configuration allows users to modify fields, alter pre-set workflows, generate additional reports, and customize the user interface.

As a Salesforce Gold Consulting Partner, we help organizations harness the best capabilities of the Salesforce system through professional configuration and customization services. We have a dedicated team with a vast pool of expert Salesforce administrators, architects, and developers who assist organizations to keep their Salesforce setup performance-optimized, cost-efficient, and technologically lean. We, as a Salesforce customization company, have experience in diverse business processes along with extensive development expertise in Salesforce and Force.com platforms to tailor solutions per your specific needs. We are well-versed in both the front and the back-end technologies to efficiently customize and configure Salesforce solutions within the given time and budget. Be it sales, marketing, service, operations, or analytics, we can help your CRM evolve into the solution you want it to be.

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Our Salesforce Customization Services

Salesforce CRM Customization

Customization of Salesforce Apex classes, Apex triggers, Visualforce emails, third-party integrations, portals, and views as per business requirements and process goals.

Salesforce CRM Configuration

SFDC Configuration of themes and layouts, company logos, custom objects, and field levels. Professional assistance to run Apex tests, set up audit trails, and debug logs.

Custom Integrations

Implementation of third-party integrations or development of custom integrations to get on-prem and cloud applications communicate with each other. Extensive experience in MuleSoft and Boomi.

Custom Reports & Dashboards

Customization of Sales, Service, Marketing, and Analytics cloud for reporting and analysis purposes. UI/UX design, dashboard layout, report generation plugins, and self-service reporting.

App Customization

Customization of AppExchange apps to fit unique process needs or enhance capabilities for selling in the marketplace. Certified AppExchange partner for Salesforce apps.

Custom Consoles

Development and implementation of custom console components. Deep experience in canvas apps and Visualforce to simplify CRM navigation, enhance UI, and maximize user adoption.

Learn How You Can Benefit From Salesforce Customization Services

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Why Damco?

Salesforce Crest (Gold) Partner:

We Are a Crest (Gold) Consulting Partner of Salesforce with core competencies offering a broad array of services through a global delivery model.

We Understand Customer Relationship Management:

We have been delivering comprehensive, responsive on-premise and cloud CRM application support, managed services, and consulting for around 20 years. Our longstanding proficiency with the most popular commercial CRM software technologies translates well into the Salesforce landscape which includes consulting services and product customization portfolio spanned across Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Pardot, Field Service Lightning, Einstein Analytics, and MuleSoft.

We understand Your Industry:

We have strong expertise in driving digital transition through Salesforce services across 15+ industries including Insurance, Financial Services including Fintech, Retail, Manufacturing, Real Estate, Non-Profit, Professional Services, Healthcare, Logistics, Education, Technology Services and more.

Our Services Are Proven and Trusted:

Our industry standards and deep expertise have earned us the trust and loyalty of more than 80 organizations globally exclusively within our Salesforce Practice. We have built a reputation as a trusted partner that helps customers maintain, secure, and expand stable systems through periods of organizational growth, course correction, or turbulence.

But We Are More Than Just Salesforce Experts:

We understand how CRM should fit into your enterprise-wide strategic roadmap, and our practice combines deep Salesforce expertise with extensive business and process acumen. Apart from resolving system issues and recommending solutions, we co-create accelerators to achieve business objectives in ways that Salesforce-only service firms cannot match.

Salesforce Solutions

Hire On-Demand & Certified Salesforce Developers

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Success Stories

Largest Health Care Service Provider Migrates to Salesforce Lightning to Achieve 70% Improvement in Sales Team Productivity

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Leading Promotion Products Supplier Transforms Customer Support Through Salesforce

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Japanese Manufacturer Achieved Shorter Sales Cycle and Maximized Deal Size Through Implementation of Salesforce Sales Cloud and CPQ

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A Leading Health Insurance Provider Improved Its Sales Revenue Through A Custom Salesforce Implementation

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A Leading P&C Insurer Improves Its Agent Productivity By 40% By Implementing Salesforce Financial Service Cloud

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A Renowned Financial Services Analytics Company Simplify Sales Process and Customer Satisfaction with Salesforce CRM Implementation

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A Leading Auto Finance Company Improved Operational Efficiency and Customer Satisfaction With Salesforce Implementation

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A Large Wealth Management Company Implements Salesforce to Improve Advisor Productivity & Client Satisfaction

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A Leading Manufacturing Company Leverages Customized Salesforce® Solution to Improve Partner Operations Efficiency by 40%

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Leading NBFC “Ambit Finvest” Redefines Its Field Sales and Loan Origination Operations With Custom Salesforce CRM Solution

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A Prominent Healthcare Services Provider Maximizes Efficiency and Improves Customer Experience with Salesforce®

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Frequently Asked Questions

Depending on the scope, the project duration can be anywhere from a few weeks to a few months. As one of the few Salesforce Customization Partners with a deep investment in front and back-end technologies, we deliver the project on time with the highest quality standards.

Sure, we can. Our SME will understand project requirements and existing documentation to assess the scope and man-hours required. After this, we will offer suitable engagement models.

Yes. We offer Salesforce customization and configuration services on an ad-hoc and SLA-basis. Share your requirements with our SME to get a quote estimate.

Sure, you can. As a leading Salesforce customization company, we offer convenient engagements for ad-hoc support. Our experts will assess the man-hour requirement for the changes required and will provide the estimations accordingly.