Salesforce in healthCare Salesforce in healthCare

Healthcare CRM Solution for Better Patient Experience

To engage patients at the right touchpoint, healthcare providers including homecare, pathological laboratories need a 360-degree view of their health records and data from applications of different departments such as pharmacies, laboratories, billing, and marketing. Salesforce Health Cloud breaks down barriers between disparate systems and creates a single view of the patient journey — improving service, collaboration, and operational efficiency. The integrated CRM for healthcare industry, Health Cloud, enables personalized communication while delivering HIPAA-compliant data visibility to care staff and patients.

As a Salesforce Gold Partner and one of the leading Salesforce Healthcare Partners, we enable clinics, hospitals, care facilities, private practices, and clinicians to adopt and maximize the use of Salesforce Healthcare CRM software. Our Salesforce Healthcare Services professionals help you increase the efficiency of the marketing, sales, and patient relationship team, ensuring that patients receive the experience and information they expect. With our time-tested approach to integrating Salesforce and healthcare technologies, we consolidate every piece of information required to deliver a connected healthcare experience.

salesforce crm for healthcare

Salesforce Offerings for Healthcare

 

Patient Engagement

With Salesforce Healthcare Cloud implementation, we help healthcare providers and administrators deliver one-to-one personalized experiences to patients at all touchpoints, convert prospective patients by following up, and leading them to the right products. Our experts can help you pool data from mobile apps and community portals so that the CRM becomes the single source of truth.

 

EHR Integration

We can integrate EHR, pharmacy, marketing, sales applications, and other systems with Healthcare Cloud Salesforce—faster, risk-free, and with complete HIPAA compliance. Whatever your goal be—identifying, segmenting, and delivering personalized communications or gaining deep insights in care decisions—we have capabilities to maximize your Salesforce instance.

 

AI-powered Analytics

Salesforce Einstein delivers AI-powered insights for care staff and clinicians through automated analysis of complex data like patient history. Our deep experience in healthcare workflows along with prowess in data analytics enables us to expand the Salesforce benefit to everyone in the healthcare pipeline.

 

HIPAA Compliance

Salesforce CRM for Healthcare ensures that all data is hosted in a secure and HIPAA-compliant cloud platform. Our consultants make sure that data pooled from providers, payers, pharmacies, and medical devices is mapped as per specific requirements. With our managed services engagements, we ensure that Salesforce innovations in healthcare are implemented timely and cost-efficiently.

 

Connected Data, People, and Processes

Enable easy collaboration among your marketing, sales, service, and operations teams to increase productivity and deliver personalized experiences to patients. Salesforce in healthcare ensures better management of operations, stronger relationships between patient and healthcare professionals, and higher lead conversions.

 

Mobile & Real-Time Data Support

Salesforce in healthcare organizations ensures that the members get the best services. Empower care managers and healthcare professionals with better and real-time data support to ensure proactive care and recommendations to improve member health. Transform member interactions wth mobile-friendly care plans.

Learn How You Can Benefit from Salesforce Healthcare Cloud

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Why Damco?

360-degree Salesforce Services

Proven expertise in rendering end-to-end Salesforce services including Consulting, Development, Implementation, Integration, and Support.

Centre of Excellence

Dedicated Salesforce CoE constituting a team of over 30+ certified professionals having comprehensive domain proficiencies.

Salesforce Gold Partner

Salesforce consulting partner with gold competencies offering a broad array of services through a global delivery model.

Industry Expertise

Expansive expertise in driving digital transition through Salesforce services across industries including Insurance, Fintech, Retail, and more.

Extensive Service Portfolio

Comprehensive Salesforce consulting services and product customization portfolio spanned across Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, Pardot, Field Service Lightning, Einstein Analytics, and MuleSoft.

Salesforce Solutions

Hire Certified Salesforce Developers

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Success Stories

A Leading Manufacturing Company Leverages Customized Salesforce Solution To Improve Partner Operations Efficiency By 40%

A Prominent Healthcare Services Provider Maximizes Efficiency And Improves Customer Experience With Salesforce

A Leading NBFC In India Realizes 30% Revenue Growth And 50% Increase In Operational Efficiency With Customized Salesforce Solution

Frequently Asked Questions

Sure, we can. Share your contact details to schedule a demo with our CRM consultant. We have deep experience in implementing Salesforce in healthcare organizations. Our expertise in CRM for Healthcare industry connects systems, enhances personalization, data analytics, and user engagement to streamline care decisions and costs.

The cost of implementing healthcare provider CRM depends on several factors like—number of users, add-on applications, application integrations, database health, service agreement, etc. Contact us to get a ballpark estimation on Salesforce Health Cloud.

Yes. We have deep expertise in migrating legacy or third-party CRM to Salesforce platform. Our Salesforce consultant can help you with a tentative timeline, cost estimate, and user-training requirements. Reach us through the form below.

Yes. We have a dedicated team to audit Salesforce Health Cloud and customize the platform as per the business process. We offer a flexible model of managed services to keep Salesforce setup performance-optimized and cost-efficient.