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Achieve Peak Performance of Salesforce and Unlock Better ROI with Managed Services

To achieve a successful implementation of a Salesforce CRM system, it is crucial that it operates consistently, efficiently, and offers the latest features with updated instances. As a business grows, so do the requirements for maintaining and supporting the Salesforce Org. One Salesforce administrator alone may not be enough to handle complex scenarios while simultaneously making new changes to the system. This is where an experienced Salesforce Gold Partner like Damco can help you with Salesforce Managed Services while your burdened IT team can focus on more important revenue-generating projects.

We offer responsive, robust, and cost-effective managed services for Salesforce products to upkeep the implemented instances at peak performance and continually capture business value. Our flexible, scalable and tailored solution can power your Salesforce Org with improved and efficient processes, workflows, bug-free functionalities with round-the-clock maintenance and support to drive prompt resolutions to every complex and critical issues.

Our Salesforce maintenance and support services facilitate seamless Salesforce enablement for the entire life cycle including consulting, integration, implementation, development, customization, data management, integrations, and migration.

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Our Tailored Salesforce Managed Services

Continuous Salesforce Management

Our Salesforce managed services maintain peak performance of your Salesforce environment, empowering your organization to achieve your business goals more efficiently. Our services include continuous improvement, optimization, customization, integration with other systems, and regular performance checks, enabling clients to efficiently manage their unified functions, teams, and data security on-the-go.

Implementations Monitoring

Monitoring implementation is critical to Salesforce enablement, and we offer this essential service as part of our Salesforce support. As one of the leading Salesforce managed service providers, Damco closely monitors implementation processes, identifying problem areas early on and suggesting timely, workable solutions. We also conduct regular audits to validate implementation outcomes, ensuring our clients improve their overall Salesforce experience.

Salesforce Customization

One-size doesn’t fit all, and Salesforce org is no exception. As one of the top Salesforce Managed Service providers, Damco has proven competencies in developing and customizing Salesforce platforms. Aiding our clients to attain consistent performance of streamlined processes, our Salesforce managed services team caters to distinct business-specific requirements by extending CRM functionalities and developing new components.

Salesforce Service Management

Drive productivity and deliver unparalleled customer experiences with our Salesforce service management capabilities. With extensive support and training, we assist organizations serve their customers across multi-channels with personalized interactions, customized offerings, and easy access to solutions. Our Salesforce service management solutions provide businesses with a 360-degree view of their custom-built reports and dashboards for smarter decision-making.

Classic To Lightning Migration

With Damco as managed services Salesforce partner, your journey from Salesforce Classic to Lightning is easier, faster, and cost-effective. This includes an in-depth assessment of the deployed Salesforce ecosystem, developing a detailed roadmap, and executing the migration process by implementing Lightning components. Damco’s Salesforce support services doesn’t end with go-live; rather it begins after going-live, ensuring a 24X7, scalable, and ongoing support.

On-Demand Technical Specialists & Industry SMEs

Augment your existing staff with the skills of our experienced Salesforce Developers, Technology Consultants, Remote Salesforce Administrators , Production support experts, and Technical Architects to address the fluctuating needs while managing and innovating your entire ecosystem at a reduced cost. Our team of Salesforce experts help you decide the best-suited option, recommend business insights in sync with your business goals and also provide post-implementation support so that you get the most from your Salesforce stack.

Salesforce Training for User, Admin, & Management

Empower your sales managers, marketing professionals, and service staff by helping them gain a deeper understanding of Salesforce. Damco’s customized Salesforce training services aid organizations to quickly adopt the CRM through in-person sessions, webinars, workshops, and other modes. Our Salesforce experts also provide tailored Salesforce training to address user adoption challenges along with strategic recommendations for business-specific process automations, integrations, and workflows for increased staff productivity and ROI.

Salesforce Implementation Services

Explore How Damco’s Salesforce Managed Services Can Help Your Business

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Leverage The Many Business Benefits of Damco’s Salesforce Managed Services

Backed by a unique blend of tailor-made Salesforce maintenance support services and our longstanding proficiency in the Salesforce landscape, we take out all unknown variables from the Salesforce org. From strategy consulting to actual implementation, our Managed Services Salesforce experts drive organizations to acquire continuously running, updated, and flawless Salesforce ecosystems.

  • Bridge The Skill Gap:
    Scale up and down your Salesforce team without hiring. Get ready access to skilled resources who are exposed to critical and complex scenarios and can get up and running with minimum ramp up time.
  • Deliver More:
    Free up your existing IT team and CRM champions who can focus on other mission critical processes to grow the business.
  • Accelerated Business Growth:
    Resolve critical and complex problems faster and get more from your Salesforce investment.
  • Save Operational Cost:
    Cost-effective solution underpinned by Pay-As-You-Use model with very low upfront commitments
  • Be Resilient and Future-ready:
    Proactive and innovative solutions to improve the processes and forward-looking ideas to prepare for unique critical scenarios.
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Success Story

As one of the largest global suppliers of promotional products, the US-based client’s products portfolio had multiple SKUs. They faced difficulty in addressing the ever-increasing customer enquiries. As their preferred Salesforce partner, Damco implemented a multi-cloud Salesforce solution, covering both service cloud and community for efficient query management through a self-service platform. With resilient, robust and tailor-made managed services for the CRM in place, the client achieved improved customer experience, enhanced productivity of the IT team, and increased ROI on Salesforce investments.

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Why Damco?

Salesforce Crest (Gold) Partner:

We Are a Crest (Gold) Consulting Partner of Salesforce with core competencies offering a broad array of services through a global delivery model.

We Understand Customer Relationship Management:

We have been delivering comprehensive, responsive on-premise and cloud CRM application support, managed services, and consulting for around 20 years. Our longstanding proficiency with the most popular commercial CRM software technologies translates well into the Salesforce landscape which includes consulting services and product customization portfolio spanned across Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Pardot, Field Service Lightning, Einstein Analytics, and MuleSoft.

We understand Your Industry:

We have strong expertise in driving digital transition through Salesforce services across 15+ industries including Insurance, Financial Services including Fintech, Retail, Manufacturing, Real Estate, Non-Profit, Professional Services, Healthcare, Logistics, Education, Technology Services and more.

Our Services Are Proven and Trusted:

Our industry standards and deep expertise have earned us the trust and loyalty of more than 80 organizations globally exclusively within our Salesforce Practice. We have built a reputation as a trusted partner that helps customers maintain, secure, and expand stable systems through periods of organizational growth, course correction, or turbulence.

But We Are More Than Just Salesforce Experts:

We understand how CRM should fit into your enterprise-wide strategic roadmap, and our practice combines deep Salesforce expertise with extensive business and process acumen. Apart from resolving system issues and recommending solutions, we co-create accelerators to achieve business objectives in ways that Salesforce-only service firms cannot match.

Salesforce Solutions

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Success Stories

A Leading Medical Devices Manufacturer Transformed Its Marketing Campaigns To Improve Lead Generation and Conversion With Pardot Revamp

An Eminent Technology Consulting Firm Automated Its Billing Process, Improved Its Team’s Productivity & CX Through Salesforce-Powered Custom Solutions

An Eminent Finance Analytical Firm Improved Trust Factor from Its Customers and Reduced Costs with an Integrated Salesforce System

A Govt. Owned Investment Platform Achieved 360° View of Its Investors and Improved Team Productivity with Tailored Salesforce Solution

A Leading Logistics Technology Provider Achieved 40% Growth In Their Topline With Customized Salesforce CPQ Solution

P&C Automobile Insurer Simplifies Lead Management & Agent Onboarding Journey with Salesforce Sales Cloud & Lightning

A Leading Manufacturer Transformed Its Field Sales Operations Through Robust Integration of Its SAP System with Salesforce CRM

A Leading Manufacturer Transformed Its Order and Inventory Management Through ERP Integration with Salesforce

Largest Health Care Service Provider Migrates to Salesforce Lightning to Achieve 70% Improvement in Sales Team Productivity

Leading Promotion Products Supplier Transforms Customer Support Through Salesforce

Japanese Manufacturer Achieved Shorter Sales Cycle and Maximized Deal Size Through Implementation of Salesforce Sales Cloud and CPQ

A Leading Health Insurance Provider Improved Its Sales Revenue Through A Custom Salesforce Implementation

A Leading P&C Insurer Improves Its Agent Productivity By 40% By Implementing Salesforce Financial Service Cloud

A Renowned Financial Services Analytics Company Simplify Sales Process and Customer Satisfaction with Salesforce CRM Implementation

A Leading Auto Finance Company Improved Operational Efficiency and Customer Satisfaction With Salesforce Implementation

A Large Wealth Management Company Implements Salesforce to Improve Advisor Productivity & Client Satisfaction

A Leading Manufacturing Company Leverages Customized Salesforce® Solution to Improve Partner Operations Efficiency by 40%

Leading NBFC “Ambit Finvest” Redefines Its Field Sales and Loan Origination Operations With Custom Salesforce CRM Solution

A Prominent Healthcare Services Provider Maximizes Efficiency and Improves Customer Experience with Salesforce®

Frequently Asked Questions

Salesforce admin managed services brings together all forces for different services based on the business specific Salesforce CRM requirement. Top Salesforce managed service providers like Damco extend their managed services, an economic, flexible, responsive and scalable solution without the need to hire dedicated Salesforce experts. Managed services for Salesforce enable enterprises to take care of their existing business operations without worrying about Salesforce updates, admin processes, and security tasks.

Salesforce maintenance service providers like Damco cater to businesses of almost every size across all industry verticals. A highly scalable, economic, and customizable solution, managed services help SMEs reap the better ROI from their Salesforce investments without any dedicated team or overhead expenses.

Managed Salesforce services involve diverse activities that ensure the smooth and continuous working of your Salesforce CRM. With professional managed services providers, you get responsive technical support and monitoring that can detect erred functionalities in the implemented instance and help you take action to resolve those issues before they affect your users.

With managed services for Salesforce, you can leverage the proficiency of a top Salesforce Managed Service provider like Damco Solutions for hassle-free enablement of the Cloud CRM and continuous Salesforce support. While considering managed services providers, you can focus more on your core business functions while your salesforce instance gets the latest updates and enhancements to operate at peak performance.

Various companies offer flexible pricing plans for Salesforce tailored managed services to suit your specific needs. You can explore and find ones that suit your budget. With these managed services, Salesforce platforms can be performed at peak performance seamlessly to accommodate all the new releases from Salesforce side.

To leverage managed services, all required from your end is one dedicated POC. As a top managed services provider, we will conduct a thorough and disruption less audit of your Salesforce instances to anticipate gaps while you focus on your core operations.