Our experience in online and offline commerce helps businesses adopt and make the most of the best-fit Salesforce Cloud solution. We can help you in delivering a unified buying experience through visibility of customer journey, measurement of every team effort, and deeper insights into B2C relationships.
With the customized implementation of CRM for retail businesses, you can convert casual shoppers to loyal patrons. Our experience in retail loyalty management helps businesses track brand interactions, establish strong customer analytics, time multi-channel campaigns, and ensure big wins by capturing micro-moments.
Our prowess in application integration helps modern retailers maintain a uniform presence across social media, mobile and web applications, search engines, and other channels. We enable truly consistent experience so that you convert prospects wherever they are through personalized messaging, automated customer analytics, and touchpoint intelligence.
Salesforce Einstein delivers AI-powered insights for sales, marketing, and service teams through automated analysis of customer journey, website, and application data. Our expertise in next-gen analytics facilitates that the teams gain meaningful insights—spotting opportunity patterns, predicting customer journey milestones, and points of frequent misses.
Omnichannel Order Management
Transform your customer experience by enabling omnichannel order management capabilities. Let your customers have a seamless shopping experience while buying from different purchase channels such as web, social, stores, and mobile.
Single Intelligent Platform
Salesforce Retail CRM brings all your teams at a single platform to have a 360 degree view of your customers. Now unite your marketing, sales, commerce, IT, and service teams to build personalized communication and experiences for your customers. Unlocking company-wide collaboration will certainly help you meet your as well as your customers’ needs.