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Our IBM iSeries Support Services

We offer the complete spectrum of services to maintain IBM applications—improving performance, workload scalability, security, and stability.

iSeries Application Support

Custom support solutions for legacy and modern-day IBM i applications—RPG/400, COBOL/400, J2EE, Domino/Notes, etc. Extensive experience in IBM app configurations.

iSeries Software Support

Deep experience in supporting and maintaining iSeries software dealing with complex data, mission-critical processes, and data-residency issues.

AS400 Technical Support

Expertise in remediating application issues surfaced during hardware maintenance, upgrades/migration of the application or the server, server patching, etc.

IBM i Integration Support

Support services for seamless integration of IBM i apps with other business apps/systems—ERP, CRM, websites, portals, mobile apps, BI tools, etc.

IBM i Migration Support

Tailor-made support solutions for migrating IBM iSeries-AS400 software into a future-ready architectural framework as per the business needs.

IBM iSeries Maintenance

Comprehensive suite of IBM i support and maintenance services including QA and testing, performance analysis, and more.

Peer-proven Approach for iSeries Support and Maintenance

There is no “one size fits all” solution when it comes to AS400 support. Our time-tested strategies offer an efficient way to keep reaping benefits from IBM i investments.

as400 support services
  • IBM i Expertise

    Dedicated AS400 team with a broad range of IBM i experience—RPG2, RPG3, RPG400, RPG ILE, CL, JAVA, MQ messaging, and XML development. Capabilities to integrate legacy IBM i solutions with systems or solutions of choice.

  • Integration Support

    Proven expertise in developing and managing integration flows connecting any combination of on-prem and cloud-based processes, services, database, and applications.

  • iPaaS Support

    Notable experience in working with almost all iPaaS software—MuleSoft, Jitterbit, Boomi, and IBM App Connect. Professional managed services for governing and integrating cloud-based applications.

  • Legacy Support

    Experience in a range of legacy software, beyond IBM, to implement holistic integration for a truly connected application landscape.

Why Choose Damco’s IBM Support Services?

We future proof AS400 applications to exceed your business objectives. Our expertise in translating technology debt to ROI helps businesses realize the maximum IBM potential.

360-Degree Support

Multi-point support encompassing IT framework, software dependencies, and user needs for hassle-free maintenance and optimized TCO.

Service Desk Solutions

Team experienced in offering administration with JIRA, ServiceNow, BMC Remedy, HP Service Manager, and other popular service desk apps.

24×7 Assistance

IBM System i Level 1, Level 2, Level 3 (L1, L2, and L3) Support services—aligned with your time-zone and business requirements.

Compliance and Governance

100% adherence to company policies and compliance regulations. Solid documentation to support post-migration governance.

Cost-Efficient Support

Custom support and flexible engagements for growth-focused firms: SLA-based, on and off-shore teams, fractional or ad-hoc support.

Diverse Clientele

Experience in supporting clients of all sizes—enterprises, SMBs, ISVs, and funded startups,

Amplify Process Efficiency with AS400 Support Services

We have successfully managed layered complexities in iSeries technologies. Our IBM iSeries maintenance practice focuses on maximizing the long-term benefits of AS400 applications.

ibm iseries support
  • Recovery Strategy

    Virtual servers and containers to execute real-time backup and recovery—a strategy that delivers on complex business needs and computing architecture, keeps critical IT operations back up and running.

  • AS400 Maintenance and Testing

    Rigorous workload and backup drills to ensure that cloud apps work fine after AS400 migration to cloud, exhibit enhanced functionality and performance.

  • Documentation and Support

    Solid documentation to maximize self-reliance, establish best practices to monitor systems and identify signs of maintenance.

  • Legacy Modernization

    Strong experience in switching obsolete systems with future-proof cloud technology that fits the bills of user experience and productivity. Successful projects—AS400 migration to Azure, AS400 migration to AWS, ReactJS/Angular JS, and Java-based technology.

Our Expertise in IBM iSeries Support

Backed with years of experience in IBM i application lifecycle management across business processes and domains, our AS400 support services have yielded exceptional results. We employ best-for-the-case tools.

ASNA

  • Mobile RPG
  • Wings RPG
  • Monarch
  • Synon Escape
  • Visual RPG
  • Browser Terminal
LANSA

  • Visual LANSA
  • RAMP
  • aXes
  • LongRange
  • ERP Framework
ARCAD

  • Transformer RPG
  • Transformer DB
  • Transformer CASE Tool
  • Transformer Field
  • ARCAD iNOW
  • ARCAD API

Frequently Asked Questions (FAQ)

I need an audit for AS400 application stability and performance. Can you help?

Yes. You can contact us with the form below. Our IBM consultant will get in touch to understand your requirements and assess the project scope. We have notable experience in redeeming complex applications from technical debt and performance issues.

Do you provide AS400 support on an ad-hoc basis?

Our results with AS400 modernization are not exceptional. Do you offer post-modernization support?

I need a consultation with iSeries/AS400 experts for long-term support planning. Can you help?

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