Enabling businesses to reap the advantages of new digital technologies and create connected experiences
Customers now demand an omnichannel retail experience with enriched and personalized engagement. With our deep expertise in digital commerce consulting and technology implementation, we enable retailers and eCommerce businesses to extend their market footprint and access the new customer base. We have proficiency in developing and deploying retail technology accelerators and eCommerce platforms to support the rapid shift to digital. With ready-to-market retail technology frameworks – Applications, Platforms, and Digital Services, we can squeeze months of development cycle into weeks.
Our full-cycle technology solutions move brick and mortar stores to digital fronts and eCommerce stores to new levels of growth. With COVID Support Solution, we are enabling retailers and eCommerce businesses to deliver unified, personalized, and safer shopping experience, winning both customers and employees. Further, our CoE delivery model in a vast range of technologies with professional capabilities in AI and automation is helping retailers to gain new insights and unlock higher cost-efficiency. We can deliver replicable success in digital store development, next-generation retail IT infrastructure, digital marketing, AI-powered data analytics, and omnichannel eCommerce fulfillment.
Retail Technology Solutions for Top-tier Digital Experience
COVID-19 has developed a new sense of urgency to transform the retail landscape and the ‘switch to digital’ can keep the operations up. With our customized technology services –department stores, grocers, and multi-brand or specialty retailers can make the switch faster and seamless.
Consultation for adoption, development, and implementation of technology solutions from a tenured and highly experienced professional. Deep audit and case-specific vendor/software analysis and solution determination for retail and eCommerce.
Rapid migration to future-ready platforms and applications with zero-downtime and minimal impact on business operations. Cloud migration consulting, cloud application support, workplace solutions, and more.
AI-powered NLP Chatbot development and integration of OTS chatbots into existing frameworks. Algorithms for specific objective such as product curation, customer service automation, encouraging self-service, and more.
Fully-integrated solutions for enabling always online retail and eCommerce–revenue channels such as online marketplace, websites and applications, social marketing, email marketing, retargeting, messaging and SMS
Risk-free, zero downtime, and rapid eCommerce replatforming to optimize TCO, offer superior customer experience, expand scalability and integration capability or switch to cloud or SaaS system.
Integration of third-party tools and data analytics services to uncover insights in price optimization, inventory management, merchandising, customer sentiment analysis, market basket analysis, and more.
Multipronged Digital Approach Tailored for Ecommerce Needs
With expertise in the length and breadth of retail and eCommerce operations, we identify gaps to strategize and implement the best-fit tech-stack to offer ‘digital-first’ shopping experience. Our CoE delivery model speeds-up the deployment and ensures faster tool adoption.
ECommerce portal development services with expertise in Magento, Shopify, WooCommerce, Drupal, BigCommerce, and more. Cross-platform, native, or responsive web apps for a seamless mobile experience.
Optimizing UX design of mCommerce apps or eCommerce websites including intuitive product browsing, CTA placement, brand imagery, wishlist or registry tools, virtual try-on, 360° photos, and more.
Salesforce Commerce Cloud, Microsoft Dynamics, or custom CRM implementation with optimized TCO, rapid deployment, user training, and post-deployment support. CRM migration for optimizing cost or expanding capabilities.
Strategic implementation of marketing automation tools such as Eloqua, Pardot, Hubspot, etc. to increase conversions, reduce cart abandonment, personalizing with custom-built workflows, and more.
Deep SEO audit and reporting for duplicate content, researching and implementing keyword selection, onpage SEO for product and category pages, technical SEO such as link building, and content marketing.
Comprehensive digital strategy to enable retail and eCommerce businesses to take advantage of omnichannel marketing campaigns, PPC, email marketing, collateral design, and campaign data analytics.
Developed a fully customizable application framework for pharmacists, grocers, multi-brand and specialty retail or department stores with superior user experience features such as intuitive navigation, one-click checkout, wish list, and more.
Custom implementation of CRM for multi-brand retail to enable 360-degree visibility into sales, marketing, and inventory management. Features to track orders and generate invoices from within CRM along with mobile support.
Omnichannel eCommerce development for a leading fashion retail on fronts of digital store, mobile application, CRM, and digital marketing capabilities. IT Managed Services for frontend and backend support.
Uncovered insights for a leading eCommerce client dealing with a huge volume of data in customer contact details, credit card numbers, inventory categories, and product information along with competitor analysis and pricing strategy.