Headquartered in Massachusetts, the client is a well-known name in the healthcare technology domain, primarily focused on building patient management and engagement solutions for large hospital chains across the US, Mexico, Norway, and Singapore. It enables these organizations to improve service delivery through better data and patient management.
Building a tech team with deep expertise in the US healthcare industry and the capability to develop a scalable and seamless solution
Due to a lack of developers, budget constraints, and compliance issues, the client’s product upgrade plan was delayed. They were looking for a trustworthy software development partner with expertise in the US healthcare sector. Therefore, they engaged with Damco to enhance their patient management solutions with advanced features and functionalities. Below are some of the challenges faced by the client:
Difficulty in finding an external software partner with extensive knowledge of HIPAA, GDPR, and other local regulations
Shortage of developers and QA specialists with deep healthcare domain expertise
A sluggish software release cycle resulting in poor CX for users
Inadequate operational and budgetary flexibility
Assembled a multi-stack tech team to meet the precise requirements of the client while fulfilling industry compliances
Post client’s approval, the Product Lab team began working alongside the client’s in-house technology team, as a part of the Build Your Tech Team model, while adhering to their established protocols. The client was satisfied with the engagement model as it provided resource flexibility, cost-effectiveness, and ensured necessary compliance with data privacy and security.
Conducted Requirement Analysis
The Product Lab team initiated the process with a detailed techno-business requirement assessment. Based on the initial analysis, the team recommended hiring eleven tech experts with diverse skill sets including a business analyst, project coordinator, NodeJS developer, ReactJS developer, three backend developers, and two QC experts.
Damco’s HR team shared over 50 pre-vetted resumes from a pool of more than 500 developers with expertise in healthcare, technology and US data compliance.
Assembled a Dedicated Multi Tech Stack Team
Within six weeks, the entire onboarding process was completed, and the selected resources began working on the project. The Technical Project Manager from the Product Lab team assigned tasks based on the client requirement.
Prioritized Tasks and Allocated Resources
With a ready-to-do list, developers promptly began the code review and started building their understanding of the product. Given the challenging technical requirements, assignments were carefully matched with the resource skill sets to ensure timely delivery of project milestones.
Accelerated Release Cycle
After achieving clarity on the client’s requirements and expectations, Product Lab’s dedicated tech team accelerated the release cycle. We implemented RAPADIT framework overseen by a project manager, to meet the defined milestones.