The client is a renowned manufacturer of food processing equipment including sterilizers, washing systems, pressure vessels, sorting conveyors, slicing machines, extruders, and emulsifiers. Headquartered in Detroit, Michigan, the client caters to customers in over 15 states across the USA and employs more than 15,000 people.
The client wanted to replace their disparate ERP systems with a flexible, global ERP solution that would bring together their business functions for finance, manufacturing, and supply chain. Their legacy systems with limited functionality and reporting capabilities made cross-departmental collaboration difficult and introduced inaccuracies in operations. Implementing a unified, robust ERP system would integrate all departments into one platform and provide complete visibility into operations.
Additionally, the client needed to optimize their inventory management as overstocking or understocking of products often affected their workflows as well as their bottom line.
Lack of collaboration among different departments, leading to duplication of efforts and errors
Poor operational efficiency due to limited functionality of existing ERP systems
Limited visibility and control over business operations
Inefficient inventory management, resulting in overstocking or understocking of products
Implementation of a cloud-based ERP system-Microsoft Dynamics 365 for Finance and Operations-to facilitate cross-departmental collaboration and real-time access to information
Damco collaborated with the client to conduct a detailed requirement assessment and understood various business processes through regular conversations with key stakeholders.
Microsoft Dynamics 365 Implementation
We also studied various legacy systems handling different functionalities and recommended a cloud-based ERP: Microsoft Dynamics 365 for Finance and Operations.
Centralized Database for Cross-Departmental Collaboration
Dynamics 365 enabled all departments across the organization to work in sync through a centralized database that streamlined business processes and activities. Also, the solution had a look and feel similar to other Microsoft products, providing users with a familiar interface.
Integration With BI Platform
The new ERP system was integrated with the client’s existing business intelligence (BI) platform to enhance their decision-making capabilities.
Higher operational efficiency, improved cash flow, and enhanced business agility.