The client is a major auto and home insurance company based out of North Carolina, USA. They have been offering auto insurance since 1901. They provide a full suite of products and services to millions of customers, from roadside assistance to insurance to travel support.
Lack of supporting documents for complex data storage in AS400 system application
Acquired company’s database structure is incompatible with parents
Strong need of maintenance support for the legacy IBMi AS400 application
Need for data migration without business disruption
The client was using legacy applications such as SIPS and POINT for handling of quotes, claims, endorsements and enquiries. Damco scaled up their legacy applications to accommodate full migrated data from an acquired insurance company without disrupting the applications. During the AS400 data migration, changes were made at data and code level with minimal effect on the existing applications.
24/7 Support and maintenance for multiple AS400 applications
Damco provided 24/7 production support for their legacy system servers and applications. Damco performed batch processing of all consolidated policy documents which were sent to a third-party vendor for storage and printing. The health of the overall system was tracked through reports which were produced in every 2 hours daily.
Seamless data migration between databases with different database structures
We updated their legacy system-based applications to accommodate data from the acquired insurance company into their current database without disrupting the business. Complex changes were made diligently at data and code level to make the migration successful.
Updated applications to meet business demands from the expanded state
Damco also scaled up their existing legacy-system applications to accommodate new data related to the additional business demands from the new-state expansion.
Seamless migration, maintenance and support with minimal effect on existing application