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Client Profile

The client is a renowned trucking and transportation company headquartered in Philadelphia, Pennsylvania. Their fleet comprising reefer trucks and trailers transports sensitive materials for the food processing and pharmaceutical industry. They operate across 9 states in the USA through a formidable 10,000+ strong workforce comprising truck drivers, technicians, maintenance staff, and management.

The Challenge

In an industry where time is of the essence, the client faced a critical challenge: minimizing vehicle breakdowns to ensure smooth operations. Vehicle breakdowns not only caused the fleet drivers to risk missing out on scheduled deliveries but also incurred significant financial losses. Also, in case of a vehicle issue, the driver had to contact the management first, protracting vehicle downtime.

Besides, the company maintained fleet-related information manually on spreadsheets, so it was often inaccurate and out-of-date. The drivers could not access this information while on the road. Under such a scenario, the client recognized the need for a modern fleet management solution that could help them streamline vehicle maintenance, minimize unscheduled downtime, and access up-to-date information anytime, anywhere.


Frequent vehicle breakdowns incurred considerable losses to the company

Fleet-related information maintained over spreadsheets was unreliable, out-of-date

Drivers couldn’t access vehicle-related data on the go

Need for a future-ready fleet management system to handle vehicle maintenance

The Solution

Damco collaborated with the client to conduct an in-depth requirement assessment, gaining a comprehensive understanding of their challenges through interactions with key stakeholders. Based on the discussion, we decided to build a fleet management solution using Microsoft Power Apps.

Key features of the solution:

High-Performance Fleet Management Software with Power Apps

Damco designed a feature-rich fleet management solution leveraging the Microsoft Power Apps platform-all within a period of 12 weeks.

Proactive Vehicle Maintenance

The downtime management solution allows the company to proactively schedule and track vehicle maintenance. With complete visibility into workflows and timely notifications, the maintenance team can resolve vehicle-related issues efficiently, and with little impact on day-to-day operations.

Efficient Record Keeping

Thanks to the solution, the fleet information is now stored on a cloud-based repository and updated constantly. This helps the company save several hours every week by eliminating redundant manual work.

Improved Collaboration

The application has enabled the workforce to collaborate seamlessly regardless of their physical location. As a result, they can stay on top of potential vehicle issues and prevent unexpected breakdowns.

Dashboards for Informed Decision-Making

Earlier, the users had to navigate several dashboards to view fleet metrics; this was time-intensive and cumbersome. Now, all essential fleet data can be analyzed on a single centralized dashboard, enabling data-driven decision-making to further optimize maintenance.

Value Delivered

Streamlined maintenance, reduced vehicle downtime, and better visibility into fleet operations

  • The vehicle fleet management system has enabled the client to optimize maintenance, minimizing unscheduled downtime.
  • The solution has drastically brought down the efforts and costs involved in maintaining the fleet.
  • Real-time visibility into vehicle-related metrics has facilitated timely identification and resolution of potential issues.
  • Enhanced collaboration among fleet managers, drivers, and technicians has boosted overall operational efficiency.
Fleet Management System

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