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Careers

We offer opportunities and support to enable you to build your dream career where you can accomplish great things and keep challenging yourself for more in an open and collaborative work culture.

Current Opportunities

Solutions Manager

  • 8 - 10 Years
  • NJ, US

To contribute to the organization growth by engaging customers from diverse industry verticals (along with the sales team), understand/anticipate their critical business issues or pain areas, create a business solution/value proposition, and develop sales presentations/proposals.

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Account Manager

  • 10 - 12 Years
  • NJ, US

To oversee and manage all aspects of customer solutions for the account, including relationship and account management, project management, consultative advice, implementation, operations, and on-going support. As an Account Manager, you will utilize your strong technical competencies, account and management skills to provide the highest level of personalized, proactive, and pre-emptive support services. You are expected to build a partner relationship with the customer to better serve their business needs, as well as to react quickly and revise approach when business needs change.

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Business Manager/ Sr. Business Manager – US

  • 8+ Years
  • NJ, USA/ Delhi NCR

To contribute to the organizational growth by achieving sales quotas with focus on selling IT Services and Solutions. Sales quotas are based on geographical regions for general software services or a specific Domain/Technology across the globe.

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The Damco Promise

FLOURISH

F

Fast-growing Career

You develop your career across all our service areas both locally & globally, get constant learning, growth opportunities, exposure to new technologies and business areas.

L

Leadership Support

You get direct access to leadership & management team for getting guidance, providing your suggestions, & raising concerns if any.

O

Open Work Culture

You are encouraged to voice your ideas, communicate openly & frequently in a transparent work environment.

U

United Teams

You get to work in the teams who work together to reach common goals, have clarity of the objectives, respect diversity and trust each other.

R

Reward & Recognition

You get accolades & benefits for your accomplishments & efforts through various modes like performance linked compensation, bonuses, incentives & recognition programs in the organization.

I

Inspiring Vision

You are guided by inspiring vision & strategic planning keeping you focused & excited even when times are tough.

S

Stable Support Systems

You get responsive & unflinching support systems to get settled and be functional in the organization.

H

High Performance Enablement

You understand your goals, KRAs and supported by an efficient performance management system to deliver your best.

Solutions Manager

No. of Positions: 1

Experience: 8 - 10 Years

Location: NJ, US

Essential Responsibilities

  • Investigation of client’s specific needs and organizational requirements.Preparation and designing of SOW/RFP/RFI, case studies, PowerPoint presentations, solution, submission, and follow-up with customers and sales team.
  • Presales and post-sales support, liaise with sales representatives and technical team.
  • Coordinate requirements for proofs of concept with software development/technical team.
  • Should keep up-to-date on latest software technologies and its application in Web, Desktop, and Mobile space.
  • Responsible for understanding the scenarios, features, and functions within existing software projects and services and how these are applied to address business and technical problems. This includes interacting with software development teams on a regular basis to stay current.
  • Should be able to take a decision on a suitable solution in large and complex requirements.
  • Knowledge of USA, Europe, Middle East, and Africa markets from customer and solution requirements perspective.
  • Monitoring and managing the technical pre-sales environments.
  • Developing and generating the sales and related reports for analysis.
  • Responsible for Technical Account Management.
  • Should have in-depth customer relations to extract the optimum information of the account so that solution can be built accordingly.
  • Direct revenue contribution.
  • Should be able to handle carriers end customer requirements directly and generate sales.

Skills and Competencies

  • High level of motivation and solid business acumen with strong communication and presentation skills.
  • Ability to understand and capture business and technical requirements.
  • Able to communicate technical and business information to widely varied audiences.
  • Should know how to develop a broad awareness of the client’s technical architecture and emerging technologies with enough knowledge to determine what is and is not possible.
  • Sound experience in software project implementations.
  • Strong analytical, subject matter expert, and problem solving skills.
  • Innovative and able to think on their feet.
  • Ability to position our USPs strongly.

Qualifications

  • 8+ years of experience in developing customer solutions/value propositions in the sales cycle, based on understanding the customers pain point.
  • Experience in software frameworks, methodologies, and data modelling.
  • Knowledge of all or either of these technologies— Microsoft / Open Sources / Sun.
  • Experience in software estimation, proposal, and case studies.
  • Experience in Insurance/Travel & Hospitality/Manufacturing/Logistics/Healthcare domain will be preferred.
  • Exposure to ISO or CMMi processes.
  • Support the sales team with the required product/solution information, communicate sales strategies effectively and support sales team in the entire liaison required.
  • Make presentation to customers on the concept notes, infrastructure strengths, solution strengths and USPs. Should be able to handle customer queries and objections.
  • Engage in technical round discussion and negotiation on the proposed techno-commercial solution and handling technical objections and commercial clarifications.
  • Increase win ratio of large deals.
  • Bid management of the time-bound RFP, coordinating and collating inputs from all stakeholders i.e. Legal, Commercial, Solution Sales, Factory, Regulatory, Pricing.
  • Ensuring a competitive cost-effective technically optimized solution is prepared on time.
  • Enhance our response time for addressing opportunities.
  • Helps arrest revenue reduction via cross-sell and up-sell initiatives.

Please submit the information requested below. We're looking forward to receive your details and CV.

Upload CV

Account Manager

No. of Positions: 1

Experience: 10 - 12 Years

Location: NJ, US

Essential Responsibilities

  • Manage all aspects of the client relationship and work with them in a consultative manner to provide strategic advice and understand their needs.
  • Work within all areas of the account to effectively communicate client needs and ensure all client obligations meet and exceed their expectations.
  • Understand the customers’ environment and apply knowledge to improve the overall support experience.
  • Manage customer specific requirements and ensure alignment with the company support management functions and software development cycles.
  • During any critical events, facilitate issue resolution.
  • Work closely with the technical/support team to expedite case resolution.
  • Understand and evaluate business opportunities within the account and report to the Geography/ Account Head so that appropriate actions can be taken.
  • Oversee operations for different teams working on the same account and ensuring a successful engagement at all levels.
  • Provide informed strategic planning, storage support best practices, and upgrade advice.
  • Conduct regular operational service reviews and provide personalized best practice recommendations.
  • Set up an efficient communication plan with the client and internal management for reporting status on different assignments on a daily, weekly, monthly basis.
  • Strategically positioned to review and oversee all of assigned customers’ technical/support activity, enabling maximum efficiency while minimizing risk.
  • Through a combination of expertise, analytics, tools and an understanding of customers’ operating environment will consult and provide deliverable aimed to mitigate risk and ensure stability.
  • Help build and document customer solutions processes and work to continuously improve and scale the customer solution function within the account.
  • Educate and make the customer understand as needed on the various tools that are used in the company for maximizing efficiency and minimizing risk.
  • Develop a strong knowledge of the healthcare industry.
  • Resource competency management by developing competency matrix and positioning team members on the same to identify growing talent.
  • Devise and propose strategic policies to retain talent and thereby client business.
  • Ensure effective handover and transition process when new members are added to the team.
  • Travel readiness.

Skills and Competencies

  • Excellent written and verbal communication skills.
  • Good interpersonal communication and customer service skills are needed in order to work successfully with customers and cross-functional teams to help to augment account.
  • Proven organizational skills demonstrated by thorough project plans, client agendas, and client presentations.

Qualifications

  • 10-12 years of experience in the industry managing large or a set of multiple accounts encompassing — Requirement Management, Project Planning, Project Monitoring, Client Relationship Management, Process Management, Presales, and People Management.
  • A Bachelor of Science Degree in Computer Science or related field.
  • Escalation management experience is strongly desired.
  • Professionally handle conflicts and customer expectations.
  • Attention to detail and consistent production of accurate and timely presentations, reports, and analyses.
  • Proficiency with creation and maintenance of project plans.

Please submit the information requested below. We're looking forward to receive your details and CV.

Upload CV

Business Manager/ Sr. Business Manager – US

No. of Positions: 1

Experience: 8+ Years

Location: NJ, USA/ Delhi NCR

Essential Responsibilities

  • Responsible for direct sales of Damco’s services and solutions by devising and implementing business strategies and promotional programs primarily for US Geography.
  • Planning the quota in terms of quarterly/ yearly sales targets.
  • Coordinate with Inside Sales Team and support them in lead qualification process by planning and managing campaigns in line with GTM objectives.
  • Screening of prospective clients with accurate account mapping and adjusting content of sales pitch and presentations – as per client requirements.
  • Collaborating with Presales Team in developing a winning solution/strategy for the opportunity.

Skills and Competencies

  • Thorough understanding of Software Engineering Services, Custom Applications, Mobile Apps, Enterprise Solutions and Cloud Applications and how to present them as opportunities to clients.
  • Well versed with the dynamics of verticals such as Software ISV’s / Hi-Tech / Insurance / Healthcare/ Logistics and Transportation; and Manufacturing etc.
  •  Ability to formulate sales strategies based on go-to-market plan.
  • High level of motivation and business acumen with strong communication and presentation skills.

Qualifications

  • MBA (Marketing / Sales / International Business) – with background in B.E. / B. Tech. / MCA.
  • 8+ years of experience in direct selling and sales management role with majority of experience in the US with focus on selling IT Services and Solutions.
  • Must have experience and involvement in full sales cycle (end to end sales) e.g. inside sales, lead qualification, direct sales, channel sales etc.
  • Must have proven experience in meeting sales targets.

Please submit the information requested below. We're looking forward to receive your details and CV.

Upload CV