Customer demands, newer markets, cloud delivery, multi-lingual, multi-device mobile enablement- all these factors have led to challenges and increased cost in supporting software products over the product lifecycle.
Damco assesses the customer’s requirements and plans out the software sustenance, software product maintenance, & product support projects that will deliver a working solution. We are a coherent back-end technology partner delivering customer satisfaction, scalability, transparency and cost & time effectiveness. We offer comprehensive software maintenance services, enterprise software support services and product support services that help software product companies to upgrade and maintain products ensuring market and brand relevance and also retain the customers.
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Presales/sales/post-sales inquiries, software product details, client relationship management, and order processing.
Subscription management, license support, customer enrolment, warranty extension, claims processing, and verification and validation.
Multi-level technical assistance, highlighting support needs, cloud deployment and maintenance, voice/chat based technical support, regular updates and system enhancement, data backup, hardware and system administration.
Tech/user manuals, software documentation, configuration guides, system administration checklists, reference docs, and tech support papers.
Why Choose Damco for Product Support Services
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Meanwhile, if you have any questions, please do not hesitate to call us +1-609-632-0350 or write to us at info@damcogroup.com
New-age Technology IoT, RPA, AI, Blockchain
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2 Research Way, Princeton, New Jersey 08540, USA
+1 609 632 0350
info@damcogroup.com
+16096320350
