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Service Offerings

Order Management

Presales/sales/post-sales inquiries, software product details, client relationship management, and order processing.

Licensing and Warranty Support

Subscription management, license support, customer enrolment, warranty extension, claims processing, and verification and validation.

Tech Support

Multi-level technical assistance, highlighting support needs, cloud deployment and maintenance, voice/chat based technical support, regular updates and system enhancement, data backup, hardware and system administration.

Technical Writing

Tech/user manuals, software documentation, configuration guides, system administration checklists, reference docs, and tech support papers.

Why Choose Damco for Product Support Services

software maintenance and support services
  • Customer retention through proactive planning and product sustenance activities
  • Certified technical expertise with 24/7 on call & onsite product support
  • L1-L3 Technical Support
  • Sustenance product engineering & bug resolution
  • Reduce total cost of ownership (TCO), boost profitability by right-sizing the team based on your requirements
  • Flexible and transparent pricing without hidden costs

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