Presales/sales/post-sales inquiries, software product details, client relationship management, and order processing.
Subscription management, license support, customer enrolment, warranty extension, claims processing, and verification and validation.
Multi-level technical assistance, highlighting support needs, cloud deployment and maintenance, voice/chat based technical support, regular updates and system enhancement, data backup, hardware and system administration.
Tech/user manuals, software documentation, configuration guides, system administration checklists, reference docs, and tech support papers.
Why Choose Damco for Product Support Services