Insurance prospects and customers have to go through multiple steps to receive a quote from agents. Often, the quotes are not personalized to their needs and rarely do they get a chance to compare quotes from multiple vendors. Insurance companies long for a portal that gives them access to a large number of interested buyers.
Damco’s InsureQuote, a customizable self-service portal designed to support Quote/Sale operations, solves such concerns. It allows users to answer policy-specific questions to receive multiple quotes specific to their needs. They can then compare, select, and purchase from the list of quotes. It allows agents to receive customer requests, create quotes, guide prospects/customers, and sell policies through the application. It enables a B2C portal for customers that can also be used by B2B users to manage the quotations while connected with the core brokering system. The portal also has a point of sale (POS) function to allow end users to buy policies digitally. The straight through processing (STP) and non straight through processing (NSTP) workflows are configurable to provide end-to-end solutions for an insurance entity.
Damco’s InsureQuote is a self-service customer portal that allows direct & assisted generation of quick quotes and purchase policies. It enables agents to create quotes, guide customers, and accelerate sales processes. It supports all lines of business, such as life, health & general insurance. Here are the key modules of the solution:
Customers/prospects can select the LoB, answer a few short questions to see and compare quotes relevant to their needs.
Agents receive information from interested customers/prospects to generate quick quotes and guide them through the process.
The straight-through processing (STP) and non-straight through processing (NSTP) workflows are configurable to set up online policy sales.
Web-based quotation engine for brokers/agents helps increase customer base
Efficiently handle important requests by empowering customers to self-service most of their questions
Resolve customer queries/questions 24x7 through the portal
Generate quotes and make payments anytime using the mobile app
Customize the application to access information in your preferred language
Quick capture of customer information for easier and faster payment process