Damco’s comprehensive CRM solution, InsureEdge, is developed especially for Insurers enabling them to automate tracking of customer interactions at one dashboard, log their sales activity automatically, and manage sales pipeline with total visibility and ability to cross sell and up-sell.
InsureEdge CRM is Damco’s proprietary solution whose strength lies in its simplicity and industry focus functionality offerings. The CRM solution manages the main three communities of the Insurance Industry in one place; customers, prospects and producers.
InsureEdge CRM provides a 360-view of every customer empowering consultants to access the customer history, premium history, prior contracts, terms, policies sold, outstanding payments, customer claims, etc. before and during customer meetings, making every meeting more productive and meaningful.
CRM integration with core processing insurance modules improves efficiency and allow you to resourcefully manage all the leads from prospects or customers at one place. Brokers gain role-based access to processed customer cases (including policies, premiums, invoices, damage reports) which provides them with a 360-degree view of their customers.
Cross-sell effectively with InsureEdge CRM. Run small campaign on customers using one insurance product and sell them another new or existing product. Keep them engaged with Birthday reminders and New Year greetings. Never miss an opportunity to provide the right offer. Generate detailed analytics on sales-performance reports.
Capture leads from Omni channel campaigns and make intelligent lead assignments for better conversion rate. Manage complete insurance marketing through one tool.
Run smart renewal and reinstatement campaigns driven by integrated data. Identify the right customers for renewal and reinstatement campaigns based on internal and external data and smart rules.
Make policy servicing seamless with self-service tools and faster response times. Empower agents to instantly solve customer problems by with a single, actionable 360 integrated platform.
Being a registered partner of all the popular CRM platforms like Salesforce, MS Dynamics, Vtiger etc., we help our clients get the most out of their CRM implementation and integration by enabling a customer-centric digital business. Damco’s CRM services leverage techniques like forecasting, data mining, predictive modelling to put the customer in the spotlight.
Dedicated Practice to deliver services and solutions for Insurance businesses.
1100+ person years of experience in delivering Insurance technology services.
100+ Insurance projects delivered globally, 60+ Insurance Customers.
30+ installations of InsureEdge – a complete technology platform.
Strong experience in multiple lines of business covering Life, Health & General Insurance.
Strong Technology Expertise on Microsoft, Open Source, Oracle, Salesforce, IBM, Cloud & Mobility.
Capabilities in cutting-edge technologies – IoT, AI, Machine Learning.
Global Presence with resource availability in USA, UK, Luxembourg, Australia & Caribbean islands.