During natural disasters or catastrophe, insurance businesses often face a surge in customer support activities. Damco has been extending its back-office operations to support clients in setting up a Back office team as an extension of claims processing department for data entry and document verification. Our clients have been utilizing our Offshore Customer Service team for taking calls from distressed customers. We have created focused Customer Support groups dealing with specific LoB’s like Life Insurance (Death), House, Motor or Medical.
Insurance business thrives on paperwork and at times it can become overwhelming to manage such big load of paperwork efficiently, even when there is a pressing requirement from compliance teams to go paperless and manage a digital copy of all Insurance documentation. Insurance records are usually permanent records and completing your record conversion project accurately is important. Damco can help you in: Searching Scanned Insurance Documents, Storing Digital Records, Data Extraction and Image Integration, and more.
Backed by experienced Insurance migration professionals, we are specialists in migrating, cleansing, consolidating, reconciling and making sense of insurance data from client details down to risks, claims, financial information, and bordereaux. Our data solutions make it easier for you to achieve accurate, up to date data and improve the efficiency of your business. Focusing on data quality enhances your decision-making ability and help you provide the right products to your customers faster and effectively. By becoming a part of your implementation team, we take away the load of complex migration activity and let you focus on other implementation areas.