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Remote Salesforce Administrator for Expert Assistance & Support

Hiring a full-time resource for Salesforce administration taxes a sizeable chunk of the resource budget. With Salesforce delegated administration, companies can get access to multidisciplinary cloud support and assistance without spending much on the dedicated resources. Damco allows organizations to leverage the expertise of certified Salesforce administrators by providing remote Salesforce administration “as a service”. With proven expertise in cross-cloud administration, our remote Salesforce administrators help businesses extract the most out of the Salesforce capabilities.

Our team of Salesforce.com certified administrators is comprised of highly skilled Salesforce database administrators, technical support experts, data administrators, business analysts, and Salesforce system administrators, who have a proven record in managing, configuring, and maintaining Salesforce products and services. At Damco, we help companies maximize their Salesforce spend with the most cost-efficient way of implementing, managing, and administering the Salesforce instances.

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Our Remote Salesforce Administrator Services

Salesforce Setup & Process Automation

Damco’s remote Salesforce administrators work closely with project managers and end-users to configure and set up Salesforce. Our Salesforce system administrators define, create, and manage data validations, event triggers, and workflow rules aligned to the expected outcomes. Adept at process and workflow automation, we enable businesses to expedite and improve their CRM functions.

Multi-Cloud Support & Troubleshooting

Our multi-cloud support and troubleshooting services are available 24×7. Through our Salesforce advanced administrator capabilities, we support our clients with technical assistance and help desk. Our remote Salesforce administrators help Salesforce users identify technical glitches in the implemented instances and troubleshoot simple to complex issues like a pro.

Account & Database Management

We ensure that the sales, marketing, and service teams get optimized data to derive intelligent insights. Our Salesforce database administrators and business analysts take care of every aspect of account and data management including de-duplication, consistency, integrity, and security of records. Capturing and importing data from disparate sources to transforming it into useful information, we monitor every stage in the ETL process.

Dashboard & Reports

Having appropriate reports and an intuitive dashboard in place augments decision-making. Our Salesforce administrators specialize in creating customized dashboards and reports to help organizations measure Salesforce KPIs against the defined metrics and business goals. We continuously monitor critical data to fuel organizations with actionable insights that help in making informed decisions.

Change Management & User Adoption

Our Salesforce advanced administrator services include smooth CRM enablement and frictionless user adoption. By optimally using Admin resources for training the teams on implementation know-how, we conduct rounds of sessions. Our change management programs help our clients’ teams adopt the newly implemented instances with much ease while keeping them up-to-date with future releases and feature enhancements.

On-Demand Salesforce administrator

Hire on-demand full-time and part-time remote salesforce administrator for onsite Salesforce support and administration. Based on the budget and intensity of administration required, full-time and part-time remote Salesforce administrators are also available with us for database and system administration. Companies also approach us to hire a Salesforce administrator as per their specific business needs.

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Why Damco?

360-degree Salesforce Services

Proven expertise in rendering end-to-end Salesforce services including Consulting, Development, Implementation, Integration, and Support.

Centre of Excellence

Dedicated Salesforce CoE constituting a team of over 30+ certified professionals having comprehensive domain proficiencies.

Salesforce Gold Partner

Salesforce consulting partner with gold competencies offering a broad array of services through a global delivery model.

Industry Expertise

Expansive expertise in driving digital transition through Salesforce services across industries including Insurance, Fintech, Retail, and more.

Extensive Service Portfolio

Comprehensive Salesforce consulting services and product customization portfolio spanned across Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, Pardot, Field Service Lightning, Einstein Analytics, and MuleSoft.

Salesforce Solutions

Hire Certified Salesforce Developers

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Success Stories

A Leading Manufacturing Company Leverages Customized Salesforce Solution To Improve Partner Operations Efficiency By 40%

A Prominent Healthcare Services Provider Maximizes Efficiency And Improves Customer Experience With Salesforce

A Leading NBFC In India Realizes 30% Revenue Growth And 50% Increase In Operational Efficiency With Customized Salesforce Solution

Frequently Asked Questions

A Salesforce system administrator is an expert or certified professional who works with stakeholders for setting up, configuring, and customizing the Cloud CRM. Salesforce system administrator supports organizations to maximize their business functions through smooth Salesforce enablement.

Salesforce Administrator roles and responsibilities include maintaining the implemented platform, making it simple and easy for teams to use, and keep the system updated with newly launched tools, capabilities, and features.

An administrator manages and administers the Salesforce implementation whereas the developer typically builds and customizes Salesforce features, components, and solutions as per the functionality needs and hands them over to Salesforce advanced administrators.

Yes. When you spend on Salesforce implementations to enhance your business functions, you need an administrator to maintain and administer your system that would help you get the expected returns on spending.