REST / SOAP API
Rest/ SOAP API is the most common way to integrate Salesforce with third-party web and mobile applications that do not involve access to the volumes of data. Having served a global client base around industries, we stand amongst preferred Salesforce integration partners for Salesforce integration into websites, mobile apps, cloud applications, and other enterprise applications using REST/ SOAP APIs or custom web services catering to specific business needs.
ERP Integration
Our Salesforce integration services enable sales teams to gain a real-time view of customers, vendors, and other stakeholders on a single platform. As one of the leading Salesforce integration partners, we offer end-to-end services to integrate Salesforce CRM with widely used ERP systems including SAP, Microsoft Dynamics 365, Oracle ERP Cloud, Sage, NetSuite, and many others. Our Salesforce integration services help organizations in aligning resource management and sales seamlessly.
Accounting Software Integration
Accurate information about financial transactions provides better control over functions like data entry, invoice generation, and payment collection. From standard third-party software (Zoho Books, QuickBooks) to customized finance & accounting solutions, we have proven experience in carrying a wide range of Salesforce integrations. With accounting integration services, our Salesforce integration consultants enable 360-degree visualization and analysis of the organizational finances for generating useful business insights.
Marketing Automation Integration
Successful CRM integration with marketing automation helps in faster lead nurturing, increased lead conversion rate, and amplified customer engagement. Our Salesforce Integration services ensure a multifold increase in business opportunities through effective marketing strategy and personalized customer journeys. With a proven track record in assimilating Salesforce.com, we simplify the integration of Marketing Cloud, Pardot, Marketo, Eloqua, MailChimp, HubSpot, Zoho Campaigns, etc.
Social Media Integration
Integrating social media platforms amplifies business visibility and personalizes communication with prospective customers resulting in broader avenues for social selling. Social media integration with Salesforce allows organizations to capitalize on user preferences and convert them to potential leads. Our Salesforce integration services let organizations track the social engagement of the leads real-time, boost their online marketing performance, and reap the benefits of social media platforms.
E-Commerce Integration
E-commerce integration drives businesses to enhance their customer experience and online performance by streamlining various sales operations from discovery to delivery. We channelize hassle-free Salesforce integration with e-commerce platforms such as Magento, Shopify, WooCommerce, and others for effective management of demand forecast, fortifying cross-selling, and upselling with personalized marketing campaigns.
Chatbot Integration
Salesforce chatbot integration provides full control to administer the information search, auto-reply calls, and boost customer engagement. Salesforce offers an impeccable platform that endows organizations with automated CRM and embedded artificial intelligence (AI). We support enterprises to harness the power of AI-enabled Salesforce application integration for enhanced customer experience by integrating chatbots.
Payment Gateway Integration
Salesforce allows secure payment gateway integration to conclude the sales process. Damco offers reliable services to integrate Salesforce with widely used payment gateways to receive payments through different modes. Our secure payment gateway integration services automate the recording of transactions to the Salesforce CRM databases and help organizations to create a funnel for nurtured leads by directing all payments to a centralized platform.
Collaboration Tools Integration
Organizations are adopting diverse collaboration tools and platforms like Office 365 and SharePoint to store and manage crucial business information. Our Salesforce integration consultants help companies have a well-organized content management system in place enforcing seamless collaboration between teams. By integrating collaboration tools with Salesforce, we help organizations save big on licensing costs, and prevent duplication of documents.
Calendar & Email Integration
Real-time sync with Outlook and Microsoft Exchange allows the staff to stay updated on upcoming tasks and appointments. To help organizations achieve amplified workforce productivity, we enable a collaborative ecosystem through the calendar and email integration with the Salesforce CRM. Our Salesforce integration consultants assist in integrations with various productivity tools including calendar and email clients, eliminating the need of logging into multiple applications.
CTI
Computer Telephony Integration (CTI) helps businesses to nurture leads faster and deliver augmented customer experience. Our CTI services support organizations in leveraging their sales outreach programs by identifying and directing the inbound & outbound calls to the CRM and allowing PSTN & VoIP calling from within the Salesforce platform. Damco’s Salesforce and CTI integration services improve overall call management and lead capturing through automatic calling, one-click calls, call routing, distribution, logging, and recording.
ITSM Integration
Salesforce and IT service management (ITSM) integration adds visibility to the support and sales processes promoting internal communication. We are known as one of the reputed Salesforce integration partners expediting service ticket resolution and enriching customer interactions through real-time tracking of customer issues, requests, and opportunities. We help prioritize service requests based on the customer history and level of criticality, enabling businesses to serve their consumers with more agility.
