2020 Technology Leadership Study

As technology evolves, myriad possibilities arise to improve current business processes and to develop a seamlessly functioning business model. While an organization can extensively benefit from these opportunities, it is also imperative that it is among the leading organizations who are technologically reshaping their system for enhanced performance.

Download the report to know and strategize the tech priorities for your organization

Inside the Report

We will discuss three key themes in our 2020 Technology Leadership study that will help CTOs/CIOs/Tech Leaders of IT firms worldwide to attain a holistic understanding of where to expect growth and tailor their strategies to rapidly pivot their organization to success.

Talent Upskilling

The pace at which technological innovations are being made and the increased implementation of AI, RPA, Blockchain across industries has made it imperative for an organization to have a workforce with skills in line with the industry standards. In our survey, 54% of the CTOs agreed that talent upskilling should be given due importance for continual growth in 2020.

New Gen-Tech

Since the industry is flooded with constant technological development, it is essential to understand the significance of each and leverage them accordingly. In our survey, 21% of the CTOs chose Artificial Intelligence (AI) and Machine Learning (ML), 24% preferred blockchain, 25% opted for Robotic Process Automation (RPA) and 30% stated they would adopt Internet of Things (IoT) on priority in 2020.


40% of the CTOs voted outsourcing non-core processes as an approach for optimal workforce management in our survey. But as businesses mature and advance, the need for specialized consultation has also emerged as a part of the outsourcing strategy as no business will be completely equipped on technical grounds. 23% of CTOs chose to outsource for niche consultation and 43% considered outsourcing for staff augmentation as their priority for 2020

Find out the industry insights from your peers on talent upskilling, new-gen tech adoption, and IT outsourcing.

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