The last few weeks have been extremely hard for the entire Caribbean region given the devastation caused by Hurricane Irma. Post the Annual Caribbean Insurance Conference in June, Damco has been reaching out to Caribbean Insurers with Technology offering. In the wake of what has happened in the region, Damco is extending back office operations to support the challenges faced by Caribbean insurers related to surge in customer support activities. We are helping Insurers to:
- Set up a Back-office team as an extension of your claims processing department for data entry and document verification
- Utilize our Offshore Customer Service team for taking calls from your distressed customers
- Create focused Customer Support groups dealing with specific LoB’s such as Life Insurance (Death), House, Motor or Medical
- Registering First Notice of Loss for Claims and passing information in agreed format to your Claims Department for quick processing
With the aim to strengthen our existing relationships and to create new ones, we have made available all resources to the Insurers to cope up with the pressure in this distressing times. With our in-depth geographical experience backed by our technological expertise of more than two-decades, you can find a reliable and experienced technology partner in us.
For further discussion, write us at Insurance@damcogroup.com or call at +1 609 632 0350.