Damco Insurance Industry Offerings

CRM Solutions for Insurance

Today’s insurers are aggressively focused on becoming digital enterprises and having customer-centric processes to maximize customer lifetime value and profitability. The rapid digitalization, customer and agent expectations are the business drivers motivating insurers to invest in CRM.

We offer CRM solutions through our product and leveraging third party partners. InsureEdge CRM is our proprietary platform, which could be implemented quite easily, and on other hand, through our expanded technology teams we can help you implementing and integrating CRM platforms like Salesforce, MS Dynamics, Vtiger etc. based on your business needs.

InsureEdge CRM

InsureEdge CRM is developed especially for Insurers enabling them to automate tracking of customer interactions at one dashboard, log their sales activity automatically, and manage sales pipeline with total visibility. The benefits cover:

  • 360-degree View of Business
  • Manage Customers, Agents, and Prospects from One Place
  • Set up Sales to Succeed
  • Manage Distribution
  • Improve Renewal Rate
  • Deliver Customer Delight

Third Party CRM Solutions

We bring a proven, real-world understanding of how enterprises can use the CRM platforms to create amazing experiences for customers, partners, and employees. With over a decade of experience working with leading enterprises around the globe, and a strong pool of certified resources, Damco delivers the solutions and services one need to meet rising customer expectations, maintain a competitive edge, optimize investments, and drive profitable growth across your company. Our most important CRM dimension is to analyze, understand, and utilize current trends to take advantage of new technologies and strengthen the relationship with our customers as an ideal partner.

Benefits of Insurance CRM Solutions

Through InsureEdge CRM and third party CRM partners we help you to build and implement the process of tracking, analyzing, and scaling customers and prospects relevant interactions leading to improved customer engagement. Damco’s Insurance CRM solutions are cutting-edge and specialized for the insurance industry and provide a range of functions and features to ensure superior customer communication and relationship management.

Unified Customer View &
Data Management

Insurance agents and businesses have a lot of information to store, manage, and maintain. Using our CRM solutions help you organize sales data, agency statistics, and client information and history into a centralized, easy-to-use database.

Single Repository of
Actionable Data

Drive growth and support your marketing and sales efforts with CRM initiatives such as marketing automation, enhanced customer support and service, improved lead conversion and reduced time and IT resource requirements for regulatory reporting.

Enhanced Customer

Reach out to your customers and clients easily with various email programs, SMS/text messaging and social media options. Interact with customers on a more personalized level, sending replies, messages, and offers tailored-made to them. Implement a more effective marketing strategy utilizing CRM capabilities.

Improved Client

Our CRM solutions for Insurance enables you to manage your leads, track potential clients from the point of initial contact until you close the sale. It allows you to generate reports and forecasts as well as set notifications for appointments.

Blogs & Insights

Top 6 Challenges in Property
& Casualty Insurance

Supporting Caribbean
Insurers in the Wake of
Hurricane Irma

Damco Sponsors 38th
Annual Caribbean Insurance

Our Clients

Our Differentiators

Dedicated Practice to deliver services and solutions for Insurance businesses.

1100+ person years of experience in delivering Insurance technology services.

100+ Insurance projects delivered globally, 60+ Insurance Customers.

30+ installations of InsureEdge – a complete technology platform.

Strong experience in multiple lines of business covering Life, Health & General Insurance.

Strong Technology Expertise on Microsoft, Open Source, Oracle, Salesforce, IBM, Cloud & Mobility.

Capabilities in cutting-edge technologies – IoT, AI, Machine Learning.

Global Presence with resource availability in USA, UK, Luxembourg, Australia & Caribbean islands.

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