Business Imperatives

Telecom operators are under extremely challenging environment in the digital era. Internet based communication tools have contributed to dramatic reduction in the profitability of telecom operators for SMS and voice calls, and they are trying hard to avoid becoming just simple data channels in the current scenario. For the various telecom operators across geographies, the upcoming 4G battle is crucial. Standard choosing and the timing of market entry are key strategies.

Some of current imperatives for mobile operators are:

  • Improve agility and scalability of WAN networks to meet market fluctuations
  • Meet regulatory compliance requirements
  • Enhance operational efficiency and lower total cost of operations
  • Increase customer loyalty and increase migration cost for switching service providers

Mobile internet and big data will create tremendous opportunities for telecom operators. Mobile internet is expected to be booming in the coming years.

Damco Comprehensive Service Offerings for the Telecom Industry

Damco offers the following specialized services for the telecom industry:

  • Operational Support System (OSS)
  • Business Support System (BSS)
  • Network Configuration, Deployment and Management
  • Wide Area Network (WAN) Infrastructure Management
  • Wireless Infrastructure Management
  • Voice Infrastructure Management
  • Billing
  • Network Health Check Real-time Dashboards
  • Subscriber Enrolment Process Backend Processing
  • Call KPI Dashboards

In addition to the above, Damco also provides a number of other cutting edge services for the telecom industry including:

  • BI Services
  • Content Management Systems
  • e-Commerce Services
  • EAI and Other Integrations
  • Sales Data Analysis
  • Enterprise Mobility
  • Self-Service Customer Portals